Aiken, SC Plumber Guide
Menu

Universal Plumbing

Updated 2026-07-19 · 1,090 reviewed · 57 listed · Scored from 3,548 Google reviews · How we rank ›

4.9(3548) 93 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingGas Line ServicesCommercial PlumbingDrain Cleaning & SewerResidential PlumbingWater Heater Installation & RepairLeak Detection & Repiping

Google-verified3,548 Google reviewsOver 100 Years of Combined Experience

Universal Plumbing
Services
Emergency Plumbing, Gas Line Services, Commercial Plumbing
Reviews
3548

What recent reviews say

Universal Plumbing's technicians consistently show up on schedule, explain their work clearly, and handle jobs efficiently. Named staff like Peanut, Nick, Tony, David, James, and Keonte deliver professional, courteous service across emergency repairs, leak detection, and main line work, with customers reporting satisfaction on first contact and repeat business over decades.

Praised for
  • on-time arrival
  • professional technicians
  • thorough explanation of work
  • responsive emergency service
  • experienced staff
punctualskilled-workmanshipon-time-arrivalfriendly-technicianprofessionalresponsiveclean-work-area
Best for: homeowners needing same-day emergency service and clear communication from experienced technicians

Strengths

  • arrives on schedule
  • technicians explain work step-by-step
  • handles emergency same-day calls
  • long track record (26 years reported by one customer)

Worth knowing

  • Named technicians praised include Peanut, Nick, Tony, David, James, Jay, Byron, Keonte, Pierre, and Nic
  • Technicians wear shoe covers in homes (mentioned by multiple reviewers)
  • Photo ID and technician picture sent via text before arrival
  • Emergency callout in under two hours (one customer called at 5 PM, tech arrived at 6:45 PM on July 3rd)
  • One customer reports 26-year relationship with the company
  • Main line break and repiping work praised for efficiency and cleanup

What reviews say by service

Emergency Plumbing
rapid response and professional handling of urgent leaks and breaks
Leak Detection & Repiping
thorough diagnosis and clean repair of leaky pipes and main line work
Drain Cleaning & Sewer
effective drain fixes reported with no ongoing issues
Water Heater Installation & Repair
installation and repair services mentioned; reviews focus more on diagnostics
Residential Plumbing
consistent professionalism across kitchen, toilet, and household plumbing calls

How it compares

  • Rated 4.9 against a 4.34 average across the 32 drain cleaning & sewer businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
3355
4
115
3
23
2
15
1
40

Common questions

How fast can you respond to a leak or emergency?
One customer who called at 5 PM on a holiday weekend had a technician at the house by 6:45 PM. Universal Plumbing publishes hours 7 days a week, suggesting round-the-clock availability.
Do technicians warn me before showing up?
Yes, you receive a text with your technician's photo and information before arrival, so you know who to expect.
What happens if I've used you before?
Customers mention returning to Universal Plumbing over 26 years, and staff like Nick, Tony, and Pierre serve repeat clients who request them by name.

Similar plumbers nearby

Southern Services
50 low data

Southern Services

3.9(8)

Recent jobs are done on time with friendly staff and clear communication; older reviews flag struggles with owner responsiveness and insurance paperwork. Evidence is thin and spans years, making current reliability hard to gauge.

Drain Cleaning & SewerWater Heater Installation & Repair
Budget Sewer Service, Inc.
79

Budget Sewer Service, Inc.

4.5(94)✓ Google-verified

Budget Sewer responds fast, often within an hour, and technicians explain their work clearly without pressuring upsells. Named staff like Logan, Harry, and CJ earn praise for handling septic, drain, and emergency repairs with confidence. A minority complaint flags inadequate yard cleanup after underground work and missed callbacks on two separate appointment attempts.

Emergency PlumbingCommercial PlumbingDrain Cleaning & Sewer
Brittingham Plumbing Co
81

Brittingham Plumbing Co

4.6(154)✓ Google-verified

Strong track record with rapid response and solid repairs, though recent complaints about no-show changes and unprofessional conduct point to internal inconsistency. Reviewers consistently praise named technicians like Joey for reliable work and friendly service, but three one-star reviews raise flags around scheduling reliability, phone manner, and job site cleanliness.

Emergency PlumbingGas Line ServicesCommercial Plumbing

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-19