Aiken, SC Plumber Guide
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RickyJay Plumbing

Updated 2026-07-19 · 1,090 reviewed · 57 listed · Scored from 141 Google reviews · How we rank ›

4.9(141) 88 composite score See reviews on Google ✓ Google-verified
Commercial PlumbingDrain Cleaning & SewerWater Heater Installation & Repair

Google-verified141 Google reviews45 years (founder Ricky Jay was in the plumbing industry for 45 years before his death in December 2023)

RickyJay Plumbing
Services
Commercial Plumbing, Drain Cleaning & Sewer, Water Heater Installation & Repair
Reviews
141

What recent reviews say

RickyJay's team shows up on time and fixes problems in one visit, with technicians who listen and explain their work clearly. Customers name Aaron and Erin as standouts and call the pricing fair, though one reviewer questioned labor minimums when multiple trips to the parts store were needed.

Praised for
  • named technicians like Aaron and Erin deliver skilled work
  • same-day service and on-time arrival
  • friendly, professional staff who explain the work
  • reasonable pricing
Watch-outs
  • labor charges sometimes feel high or unclear (possible minimum)
punctualskilled-workmanshipprofessionalfriendly-technicianon-time-arrivalresponsivefair-pricing
Best for: Homeowners and businesses needing same-day repair with clear upfront communication.
Think twice if: Labor minimums or multiple service calls may inflate your final bill.

Strengths

  • Same-day service and on-time arrival
  • Technicians explain the work and answer questions
  • Long-standing family operation
  • Honest communication about what needs fixing

Worth knowing

  • Technician Aaron praised for communication and work quality in multiple reviews
  • Technician Erin noted for exceptional service
  • Same-day dispatch is common; several reviews confirm same-day arrival and completion
  • Office staff Kim and David fielded calls and scheduled visits
  • One reviewer questioned whether a 2-hour labor minimum applied when the technician made two parts-store trips

What reviews say by service

Commercial Plumbing
Customers report professional, knowledgeable technicians and straightforward experience.
Drain Cleaning & Sewer
Reviews mention drain and plumbing repairs done on-site with minimal hassle.
Water Heater Installation & Repair
Website lists water heater services; limited direct review evidence of this specific work.

How it compares

  • Rated 4.9 against a 4.44 average across the 29 commercial plumbing businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 93
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
136
4
3
3
1
2
0
1
1

Common questions

Do you offer same-day service?
Yes. Multiple reviews confirm Aaron and other technicians arrived same day, with one customer reporting same-day completion of a repair.
Do you serve my area?
RickyJay serves Augusta, Evans, Grovetown, and Martinez in Georgia. Call to confirm service for your address.

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Superior Plumbing

4.8(46)✓ Google-verified

Michael and Bobby consistently impress with their speed, honesty, and willingness to decline unnecessary work even when it costs the business money. Reviewers value their same-day response times and clear explanations, though a handful flag diagnostic and installation fees as steep compared to other local plumbers. Superior Plumbing handles leak repairs, drain work, and water heater replacement across the Augusta area. The business publishes their service rates transparently and has earned particular praise for diagnosing problems accurately without overselling solutions.

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Two four-star reviews from a decade ago praised fast water heater repairs, but seven recent one-star reviews describe missed appointments, unreturned voicemails, unexplained cost overruns, and aggressive behavior. Evidence of review feedback is limited but consistently negative in tone.

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Huttos Plumbing earns a 2-star average on poor scheduling reliability and communication. Recent positive work quality cannot offset a pattern of missed appointments, unanswered calls, and incomplete follow-through spanning years.

Drain Cleaning & Sewer

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Last updated 2026-07-19