How fast can you respond to emergency calls?

Customers report dispatch within one hour for water heater leaks and same-day response for AC outages, though availability varies by season.

Can I book an appointment within 24 hours?

Repeat customers say yes; one notes booking within 24 hours consistently over three service calls.

Do you service commercial HVAC?

Yes. Their website lists commercial plumbing and HVAC services; a lab customer had a unit repaired and running before 9:30 a.m. same day.

Bradley Plumbing & Heating Inc

Updated 2026-07-19 · 1,090 reviewed · 57 listed · Scored from 41 Google reviews · How we rank ›

4.3(41) 66 composite score See reviews on Google

Water Heater Installation & RepairCommercial PlumbingEmergency PlumbingResidential PlumbingGas Line Services

41 Google reviewsSince 1952

Services: Water Heater Installation & Repair, Commercial Plumbing, Emergency Plumbing
Reviews: 41

What recent reviews say

Many customers report fast emergency response and reliable technicians. Justin, David McIntosh, and office staff Karen stand out for professionalism and speed; repeat customers book within 24 hours and praise cleanup. However, a subset face lingering HVAC reliability issues, delayed callbacks after initial diagnosis, and billing disputes when repairs recur within months. One incident involved aggressive driving by a company vehicle.

Praised for

responsive emergency service
professional technicians
on-time or early arrival
reasonable pricing
clean work

Watch-outs

follow-up delays and poor communication
recurring HVAC failures post-install
inconsistent diagnostics and billing
unprofessional driver conduct

punctualresponsiveon-time-arrivalprofessionalclean-work-areacallback-issuesfriendly-technicianquick-response

Best for: Homeowners needing same-day or next-day emergency plumbing and heating response.

Think twice if: Those with recurring HVAC issues should clarify warranty terms upfront; communication during multi-step repairs has been inconsistent.

Strengths

Emergency response within an hour
Technicians arrive on time or early
Long track record (40+ year customers)
Appointment availability within 24 hours

Worth knowing

Justin praised for thermostat work
David McIntosh noted for HVAC system installation support
Karen (office staff) receives praise for coordinating emergency dispatch
One customer reports water heater leak fixed within 30 minutes of dispatch
Another experienced 3-month wait for HVAC coil replacement and recurring failures over 5 years; charged $500+ for initial diagnosis later found to be incomplete

What reviews say by service

Emergency Plumbing: Water heater leak fixed within 30 minutes of arrival; customers report dispatch within one hour.
Water Heater Installation & Repair: Praised for rapid emergency response; leaking heater repaired same-day.
Commercial Plumbing: Commercial HVAC units serviced with same-day or next-day availability; 40+ year client relationship noted.
Residential Plumbing: Reliable for routine service; delays and communication gaps reported in complex multi-visit repairs.
Gas Line Services: No direct review evidence.
Leak Detection & Repiping: HVAC coil leak diagnosed but with billing disputes; one customer charged for initial incomplete diagnosis.

How it compares

Rated 4.3 against a 4.33 average across the 42 water heater installation & repair businesses listed here.
Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 51

Review volume 70

Review recency 83

Review sentiment 50

Profile completeness 100

Verification 30

Rating breakdown

Common questions

How fast can you respond to emergency calls?: Customers report dispatch within one hour for water heater leaks and same-day response for AC outages, though availability varies by season.
Can I book an appointment within 24 hours?: Repeat customers say yes; one notes booking within 24 hours consistently over three service calls.
Do you service commercial HVAC?: Yes. Their website lists commercial plumbing and HVAC services; a lab customer had a unit repaired and running before 9:30 a.m. same day.

Contact

Phone: +1803-649-2155
Website: https://bradleyplbghtg.com/
Address: 150 Rutland Dr, Aiken, SC 29801
Open in Google Maps

Last verified 2026-07-19

Opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Residential plumbing servicesCommercial plumbing servicesFaucet installationSewer line replacementMechanical and HVAC engineeringFull contract administration servicesDesign drawingsBid specification package development

Operating:Since 1952

As published by the business on its own website; not independently verified.

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Yohe Plumbing Inc of Aiken

4.1(33)

Most work is fast and thorough, with staff who explain jobs clearly and answer the phone well. Some older reviews report incomplete repairs or poor follow-up, though recent jobs have earned strong praise for fixing issues that other contractors couldn't.

Gas Line ServicesWater Heater Installation & RepairEmergency Plumbing

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