22 Google reviews
Bentley's earns consistent five-star marks for knowledgeable, friendly technicians who work fairly and promptly. Reviewers single out honesty (staff advise against unnecessary services) and clean practices; one notes occasional delays due to high demand, a sign of trust rather than failure.
Based on limited recent reviews, so treat this as low-confidence.
Anderson Plumbing responds quickly to emergencies and charges competitively, especially for septic and sewer work. Clint, the owner, earns trust through hands-on service and fair pricing, though the business sometimes declines smaller jobs or cancels near appointment time, citing limited staff capacity.
Customers consistently report courteous, skilled technicians who arrive on time and solve problems efficiently. Timothy, Jeremy, Pete, Oscar, and others are named repeatedly for going the extra mile, including weekend emergency work and callbacks at no charge. The business answers its own phone and schedules same-day visits. A handful of reviewers flag confusion around pricing clarity on major work and find HVAC warranty terms restrictive, excluding labor costs and preventing use of outside contractors. This business serves both HVAC and plumbing; reviews cover leak detection, drain cleaning, main line clogs, thermostat work, and AC repair. Many customers mention staying with them for years through maintenance memberships. One reviewer objected to a $69 diagnostic fee for a sink clog estimate without upfront warning of cost.
Five-star reviews highlight punctuality, fair pricing, and honest service; one reviewer specifically praised their clog work and Christ-centered approach. However, one-star reviews report multiple no-shows with no callback, unexplained premium charges, property damage (floor and faucet), and poor professionalism. The business is deeply polarized.
Last updated 2026-07-19