
Owens Plumbing Co Inc
Owens Plumbing delivers strong work when staff are engaged, with repeat customers praising Randy's reliability and responsiveness. Earlier reviews flag sloppy work and missed callbacks as persistent friction points.
12 plumbers serve Aiken Mall area in Aiken, SC. Local and nearby providers offer repairs, installations, and emergency service with an average 4.1-star rating.
Twelve plumbing professionals serve the Aiken Mall area. One operates right in the neighborhood, while most others are located within about a kilometer, making response times quick for repairs and installations. Top-rated options include Owens Plumbing Co Inc, Kimballs Plumbing Heating-Electrical & AC LLC, and Help!! Plumbing Electrical Heating and Air, all averaging 4.1 stars across Google reviews.
Ranked by recent Google reviews, weighted for proximity to Aiken Mall area. How we score ›

Owens Plumbing delivers strong work when staff are engaged, with repeat customers praising Randy's reliability and responsiveness. Earlier reviews flag sloppy work and missed callbacks as persistent friction points.

Kimballs technicians consistently show up fast, diagnose problems correctly, and explain what they are doing every step of the way. Reviewers name James, Hunter, Cameron, Taylor, and Ethan as standouts who take care with cleanup and go beyond basic fixes to educate homeowners about ongoing maintenance. The company handles plumbing, electrical, HVAC, and gas work across both residential and commercial settings. Customers report being worked into schedules quickly, charged fairly, and served by staff who treat the job like it matters.

Charlie stands out for fast emergency response and expertise spanning plumbing, electrical, and HVAC work. Long-term customers trust him to diagnose problems correctly and explain options; he schedules flexibly and charges fairly. One caller reported no callback after leaving a message, though the vast majority praise his dependability.

Water heater replacements and leak repairs happen fast here, often same-day or next morning, with the owner Mr. John Busbee personally assessing jobs and his crew finishing work cleanly. Reviewers consistently praise his honesty about pricing, willingness to tackle complicated piping replacements and contractor mistakes, and the care he takes to explain problems and options before bills surprise you. Long-term customers and military families return because Busbee does not cut corners or oversell repairs. He texts updates, shows up on Sundays, and cleans up after. The business claims over 35 years in operation and serves Aiken and Edgefield counties in SC alongside Georgia areas.

Most work is fast and thorough, with staff who explain jobs clearly and answer the phone well. Some older reviews report incomplete repairs or poor follow-up, though recent jobs have earned strong praise for fixing issues that other contractors couldn't.

Many customers report fast emergency response and reliable technicians. Justin, David McIntosh, and office staff Karen stand out for professionalism and speed; repeat customers book within 24 hours and praise cleanup. However, a subset face lingering HVAC reliability issues, delayed callbacks after initial diagnosis, and billing disputes when repairs recur within months. One incident involved aggressive driving by a company vehicle.
Last updated 2026-07-19